Update 5/7/2011: After about 4000 brewed cups we started noticing that the well behind brew unit was filling up with water [which is normal], but there were grinds everywhere. To fix it, you should make sure you run the descale process and the rising cycle. The rising cycle is key to remove any oils that have built up in the brew unit. Additionally, replace ... more

I was very very very leery about using Sears to replace an existing HVAC Air Handler and Condenser, but the 0% financing lured me. I called the 800 number and scheduled a sales rep to come to my house and inspect my current system for replacement. I was actually impressed that they seemed very proficient and orderly. I guess, these days, anytime a service representative calls you back, ... more